Refund policy

We want you to be happy with your purchase. You may request a return or refund within 30 days of receiving your order.

How to request a return

Email us at rutadenegocio@gmail.com with your order number and the reason for the return. We'll respond with instructions.

Conditions

  • Items must be unused and in their original condition/packaging whenever possible.
  • Refunds are issued to your original payment method once the return is received and reviewed.
  • If an item arrives damaged or defective, contact us with photos and we will arrange a replacement or refund at no extra cost to you.

Refunds may take a few business days to appear on your statement, depending on your bank or card issuer.