Refund policy
We want you to be happy with your purchase. You may request a return or refund within 30 days of receiving your order.
How to request a return
Email us at rutadenegocio@gmail.com with your order number and the reason for the return. We'll respond with instructions.
Conditions
- Items must be unused and in their original condition/packaging whenever possible.
- Refunds are issued to your original payment method once the return is received and reviewed.
- If an item arrives damaged or defective, contact us with photos and we will arrange a replacement or refund at no extra cost to you.
Refunds may take a few business days to appear on your statement, depending on your bank or card issuer.